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Product Overview

ONePARTS enables intelligent management, publishing and delivery of all your parts content.


Within ONePARTS you can author new manuals, parts lists, and catalogs, and then associate art files to parts lists and hotspotted illustrations. You can also link service manuals, multimedia, and other documents and files to parts content and use the content to help with troubleshooting and training.

  • Develop, maintain, and report your provisioning information
  • Author, manage, and publish your parts data
  • Enable e-commerce with online parts ordering and delivery
  • No per-seat licensing or end-user costs
  • Managed service level agreements to ensure optimal performance and customer satisfaction
  • You fully own the data within the database, with no proprietary hooks

Complete Parts Information Lifecycle Support

ONePARTS integrates the entire part information life cycle with tools for provisioning, authoring, warehousing, and publishing under a unified environment. ONePARTS supports industry standards on both ends of the user community, accepting a multitude of legacy parts database sets to simplify the migration effort and presentation standards for various mediums such as websites, hard copy manuals, mobile devices, and integration with intelligent and interactive manuals.

Intelligent management of all your parts content.

  • Author new manuals, parts lists, and catalogs
  • Manage your parts information in a master parts, central database
  • Associate art files to parts lists and hotspot illustrations
  • Link service manuals, multi-media, and other documents and files to parts content
  • Manage users and access to content with role-based control based on your business rules
  • Use your existing content to help with troubleshooting and training
  • Manage work assignments and workflow
  • Create a custom environment for all of your parts needs based on your needs

Intelligent management of all your parts information from provisioning to publication and e-commerce.

The ONEIL Experience

We can't solve problems by using the same kind of thinking we used when we created them.

BEFORE ONEIL

  • Parts data and publications are in separate systems and difficult and costly to manage.
  • Frequent customer calls due to incorrect, out-of-date, or missing information in your parts catalogs.
  • Ongoing configuration changes to equipment result in obsolete information and/or expensive updates.
  • Part vendors are constantly changing, and it's difficult to keep the correct model numbers available.
  • It's difficult for your customers to locate correct parts information and order new or replacement parts.

AFTER ONEIL

  • Manage parts data and authored publications in one efficient system and keep them related.
  • Complete and accurate parts information reduces helpdesk traffic and your customers' downtime.
  • Configuration updates can quickly be implemented across all formats including serial-number-specific catalogs.
  • Part replacements (supersessions) are easily tracked and the correct parts located even with the old numbers.
  • Parts can be quickly found in your online web portal and easily ordered through e-commerce integration.
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