1.0 General Information
2.0 Why we collect and process data
ONEIL collects and processes personal data in a fair, lawful, and transparent manner for the following reasons:
3.0 What data we collect and process
3.1 Website and Online Services: Personal Contact Information
ONEIL websites offer some services that require you to provide some personal data to use them. We collect the minimum personal data that enable us to provide these services. All of these services are optional; if you do not wish to provide personal data, you may simply decline to take advantage of that service.
We will ask you to provide personal data including, but not limited to, your name, professional title, organization/company, e-mail, and phone number in the following situations:
3.2 Web Servers
When visitors access our website, servers automatically receive certain basic information like the visitor’s IP address, web browser version, operating system, etc. This technical information does not by itself identify a specific individual. We use this data to better manage and improve the website presentation and organization.
3.3 Tracking Data and Cookies
We also use similar cookie technology (i.e., pixels, ad tags, device identifiers) to recognize you separate from your personal identity to improve the services we are offering, marketing, analytics, or website functionality.
Pages on oneil.com sites may have embedded content (e.g., videos, images, videos, etc.) from other sites. Embedded content works the same way as if the visitor has visited the other website.
These websites may create cookies, embed third-party tracking, and monitor your interaction with that embedded content.
3.4 Customers, Vendors, and Suppliers
ONEIL collects and processes routine business contact and similar information on our customers, vendors, and suppliers. Generally, this information consists of the following: names, contact details (e.g., e-mail addresses, postal addresses, telephone numbers), professional titles and other employment related information, bank account details and financial information (including credit/income history), transaction history, communications, and criminal records. We process this information to facilitate routine and common business practices and for the other purposes described above, including facilitating sales and product order management; promotions and marketing; warranty management; credit collection; enforcement of, and compliance with, legal requirements; and defending our interests.
4.0 Third-Party Websites
ONEIL’s website may contain links to other third-party websites. The operators of those third-party sites may collect information from you which will be used by them in accordance with their own privacy policies. We have no liability or responsibility for those websites, their policies, or their collection or other processing of your personal data. The practices of those third parties with respect to information collected through their websites is governed by their own privacy policies and we encourage you to learn about the privacy policies of those third parties.
5.0 Your Rights
5.1 European Union Data Protection Laws and Rights
If you are located in the European Economic Area, ONEIL acknowledges you have certain rights regarding your personal data:
ONEIL reserves the right to refuse a request or charge a reasonable fee for manifestly unfounded or excessive requests considering the administrative costs of verifying your identity, providing the information, communication, and taking the requested action. You have the right to lodge a complaint with your competent data protection authority. If you wish to exercise any of these rights, please contact us in accordance with the instructions provided below in the “Contact Info” section. We may need to collect and process information about you solely for the purpose of responding and satisfying any data right request you may have.
5.2 California Privacy Rights
Pursuant to California law, California residents who provide personal data to obtain products or services for personal, family, or household use are entitled to request and obtain, once a calendar year, information about the personal data we shared, if any, with other businesses for marketing uses. ONEIL does not, at any time, share your personal data with a third party with whom we know, or have reason to believe, uses the personal data to undertake independent direct marketing.
5.3 Do Not Track Responses
Some browsers have a “Do Not Track” feature, which permits you to inform websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Therefore, our website is not able to respond to “Do Not Track” browser requests.
5.4 Information about Children
We do not knowingly collect or solicit personal data from anyone under the age of sixteen (16) years old. If you are under sixteen (16), please do not attempt to register for any services on our website or otherwise provide us with your personal data. If you believe we may have erroneously collected information from or about a child under age sixteen (16), please contact us in accordance with the instructions provided below in the “Contact Info” section.
5.5 Marketing Communications
You can exercise your right to prevent marketing communications to you by not checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in emails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases at any time by contacting us. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
ONEIL employs layers of industry-leading security technology and coding techniques to protect information. When you submit personal data via the website, your information is protected both online and offline.
ONEIL maintains an ISO/IEC 27001:2013 compliant Information Security Management System and a Privacy and Data Protection Program.
Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website. Any electronic transmission of personal data (e.g., over the internet) is at your own risk, and ONEIL is not responsible for circumvention of any privacy settings or security measures contained on our website.
7.0 Sharing Personal Data and Third-Party Disclosures
ONEIL does not rent or sell your personal data to anyone. However, we may share and disclose information (including personal data) about you in the following limited circumstances:
We may share your personal data with third-party vendors, consultants, and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytics companies (e.g., Google Analytics), outside counsel and tax consultants, CRM service providers (e.g., Salesforce), e-mail service providers, and others.
We may share your personal data in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ONEIL’s practice or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by ONEIL or our website users is among the assets transferred.
We may share your personal data for any other purpose for which we have your consent or to fulfill any other purpose for which you provide the information to us.
8.0 Personal Data Stored in the United States
9.0 Data Retention
The following describes our retention guidelines:
10.0 Automated data decision making and/or profiling
ONEIL does not make use of automated data decision making and/or profiling with personal data collected through oneil.com sites.
11.0 Contact Info
You can reach ONEIL’s Data Protection Officer using the following:
O’Neil & Associates, Inc.
Attn: Data Protection Officer
495 Byers Rd.
Miamisburg, OH 45342-3662, USA
This policy was last updated August 14, 2019.