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May 23

Lead Technical Writer Ryan Chipperfield Receives Employee-Owner of the Quarter Award

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Please join us in congratulating Ryan Chipperfield on receiving the Employee-Owner of the Quarter (EOQ) award! The EOQ award recognizes and shows appreciation to an employee-owner who demonstrated exceptional performance over the previous quarter. For all his work with technical writing and documentation for projects and other major initiatives, we are proud to present Ryan with the Q1 2022 award.

“Ryan has been the lynchpin of the Type 2 Heavy Crane (T2HC) troubleshooting effort. Without Ryan’s troubleshooting expertise and overall knowledge of the T2HC system, the maintainer TM verification would not have seen the success it was. Ryan made troubleshooting an extremely complex system as easy as it could possibly be, which will lead to less equipment down-time in the field. Ryan is an incredible asset to ONEIL, and I’m proud to have him on my team!” – Matt Jones | Project Lead (Ryan’s Manager)

Ryan joined ONEIL in May 2015 working on the Navistar MaxxPro project. He helped on several other projects in short order, including the Trimble Army project. Ryan has been the long-time troubleshooting lead on the T2HC project. For the past year and a half, he has been the Troubleshooting Guru in Charge during the T2HC verification effort. Ryan’s expertise, professionalism, and overall knowledge of the T2HC system has kept the verification moving forward and customer satisfaction high. Ryan lives in Lynchburg, Ohio, where he is remodeling an old pharmacy storefront into a home. He loves motorcycles and just about anything that has an engine.

We asked Ryan to share his thoughts about his ONEIL career.

Briefly share your career trajectory and what originally brought you to ONEIL.
I started on May 4, 2015 during the infamous Navistar MaxxPro project. I came on board as a Technical Writer I, quickly became a Technical Writer II, and not long after that a Senior Writer. After a few years in that role, I recently attained Lead Technical Writer. I think the most appealing things to me when I started were the opportunity to work on military equipment, getting to share my troubleshooting knowledge, the craziness and excitement of the MaxxPro Project, and the company logo that reminded me of Stratton Oakmont (Wolf of Wall Street had recently came out and the chaos [and overtime money] of the MaxxPro Project made me feel like I was living it).

What do you enjoy most about your work at ONEIL?
Getting to share my troubleshooting knowledge with the world and becoming the subject matter expert on different equipment from mine-resistant ambush protected vehicles to cranes and even surveying equipment.

What motivates you to go above and beyond in your role?
A Navistar Defense employee said, “You know the MaxxPro has the highest survivability of any wheeled vehicle in the Army’s inventory? If the troubleshooting you guys write helps keep soldiers in MaxxPros while out in the field, you’re helping keep them alive.” That really resonated with me, and I’ll never forget it. The knowledge that keeping equipment mission capable through effective troubleshooting can save lives keeps me trying my best and doing everything I can to make sure the troubleshooting team is successful in our mission.

Ryan’s troubleshooting skills and knowledge, project initiative, and passion for his work make us proud to have him on our team, and we look forward to even more of his outstanding contributions in the future.