Miamisburg OH, Warren MI
1. Senior Solutions Support Specialist
The Senior Solutions Support Specialist provides technical support to our global customer base in
resolving various issues related to authoring, publishing, deployment, and access of technical
information and software usage, including diagnostics. This role must demonstrate a wide range of
problem-solving and troubleshooting skills to resolve customer-reported issues, as well as be able to
tailor their language according to the target audience, both technical and non-technical. This position
will interact directly with the customer and with key personnel of the software development team as
needed. This role will assist management in leading projects, the team, and in training of department
2. Technical Writer (Aerospace)
The Technical Writer will work closely with experienced writers and other internal and external staff,
taking complex technical information and restating the information into an easily understandable
format, based upon customer guidelines.
3. Technical Writer (SATCOM)
The individual will work closely with experienced writers and other internal and external staff, taking complex technical information and translating it into an easily understandable format, based upon customer guidelines, on Satellite Communication (SATCOM) terminals at various locations worldwide.