Under Construction: ONEIL's new AR/VR lab

Mockup design of ONEIL's completed AR/VR lab.

What's new at ONEIL's Miamisburg headquarters? Construction of the new AR/VR lab is officially underway as crews work to transform one of our conference centers into a state-of-the-art workshop for augmented and virtual reality product offerings.

Why did we choose to invest in the AR/VR lab? Simple. As experts in the product support field, we've spent the last 70 years providing our customers with the information they need, when--and how--they need it. AR/VR technology is a natural extension of that capability, offering the next-gen product support format an evolving workforce demands.

"The work we will perform in the AR/VR lab is a new avenue for getting useful information to people when they need it most. Ultimately, it will allow us to enable real-world use cases to demonstrate how our suite of solutions makes people safer, more productive, and more efficient." – Armando Monzon, Director of Software Development

It's easy to see how publications and training managers are benefiting from AR/VR technology:

Meeting new workforce demands: As baby boomers retire at an overwhelming rate, leaders are catching a younger, more tech-savvy labor force up to speed. The millennial workforce was raised on emerging technology in their classrooms and digital devices in their pockets, meaning they're well-accustomed to interactive learning tools. In fact, it's fair to say they expect it: 2016 research by Dell and Intel found 82% of millennials are influenced by workplace technology when deciding whether to accept a job in the first place.

Closing the knowledge gap: We already know interactive, self-paced training results in higher comprehension and steeper retention. Do all your technicians have sufficient training and material to support the maintenance and repair of mission-critical equipment? Do they have to gather information from multiple sources? Is work put on hold while they call in experts from other areas? AR/VR closes these costly knowledge gaps, providing better training and real-time troubleshooting for novice and veteran field techs alike.

Reducing risk: AR/VR simulations are a particularly helpful tool for modeling physically challenging tasks or dangerous environments. One use case: UPS leverages VR headsets to help delivery drivers identify road hazards in a controlled and hands-on approach. By removing risk factors from the teaching environment, learners get practical experience that will keep them safe on the job.

Curious to learn more about AR/VR and other ONEIL offerings? Check out this quick augmented reality video or get in touch with our experts.

Step one in supporting mission readiness: the right technical training

What makes a product launch successful? Even with flawless design and innovative purpose, your product is only as good as the end user's ability to understand and use it effectively. In both commercial and Defense initiatives, proficient technical training is critical to mission success. But what if your organization lacks bandwidth?

"Cost, enabling core business functions, and solving capacity issues are primary drivers to outsource. Leading practice organizations use outsourcing to drive transformational change and improve business results." Source: Deloitte, Global Outsourcing Survey

Relying on a strategic business partner can be an effective solution for various reasons, but keep in mind, not all partner prospects offer the same level of value and expertise. Understanding your potential partner's approach to training can prevent problems down the line... inefficient processes, inaccurate material, or lack of industry knowledge to name a few.

With more than 40 years of experience developing adult training programs—a natural extension of our core product support services—ONEIL knows a thing or two about successful training approach.

Your training partner should have proven, hands-on experience in the market you serve. For example, the majority of ONEIL's training team are former instructors in the military and have security clearance, making us a clear leader in DoD contract vehicle training. We're so confident in our expertise that we guarantee Government acceptance of our support and training materials.

Is your training partner also a respected leader in technical documentation? It's most practical to build training material alongside supporting source material to ensure accuracy and efficiency. This is particularly true in the Defense industry, as Government regulations prohibit equipment from going out in the field until the accompanying training package is completed and approved. Look to an expert in both domains.

Does your training partner take a one-size-fits-all approach? ONEIL doesn't. When building a custom training program, we believe it's crucial to tailor material to the learners' abilities and experiences. The overall design should be easy-to-understand, promote retention, and be applicable to the learner's primary function.

ONEIL has traveled to remote locations across the world to conduct on-site training. We're particularly experienced with training military personnel and creating materials that adhere to Mil-Spec standards. If you prefer to keep instructor-led training in-house, we can prepare the materials and train your instructors. Contact us to talk about our multi-faceted approach to training.