- ONeSOURCETM Suite of Configurable Tools
- Content Management
- Workflow Solutions
- Interactive Electronic Technical Manuals (IETMs)
- XML / SGML / HTML
- Conversion Expertise
Most of our customers have segregated product support systems, including:
- Enterprise Resource Planning (ERP)
- Order Entry
- Help Desk
- Sales Support
- and a variety of others
Many of our clients have expressed a growing need for integrating these systems to improve communication and efficiency, avoid repetition and duplication of effort, and reduce the time and cost to provide the support that their customers have come to expect.
To anticipate and address these needs, we have developed our ONeSOURCE suite of forward-looking integrated solutions. Much like an orchestra brings a variety of instruments together to create music, ONeSOURCE combines the best of our experience and the services we offer into flexible, tailored, and integrated solutions that can meet your precise needs. With ONeSOURCE, your product support management, documentation, diagnostics, training, parts ordering, and more can be integrated in perfect harmony. ONEIL's ONeSOURCE solutions not only work well with each other, but are also open to rapid implementations of interoperability with your existing systems like those shown above.
Because of our open standards-based architecture, ONeSOURCE work flow management and open API layer can become the point of integration that allows you to bridge information from disparate systems to create the ultimate product support environment. You can reduce your customer's cost of ownership while increasing their satisfaction with your products, which will ultimately lead to brand loyalty and increased sales for you.
What's more, the same modular structure that allows ease of implementation protects your investment in the future, as we can easily extend or replace individual modules without reestablishing the entire environment. In short, you won't lose your investment as your systems grow or are updated.
By supporting your business needs and processes with proven technology from ONeSOURCE, you are assured that cost-effective, on-target, and extensible solutions can be rapidly implemented. Unlike some similar providers, our ONeSOURCE solutions are also modular as well as scalable, and they can be phased in their implementation. That is, we can focus on your immediate pain points, business needs, and requirements, yet maintain adaptability to evolve and engage your future vision and business goals.