Visuals Add Value
Clear, easy-to-follow technical illustrations play a critical role in your product support materials. Today's audience typically looks first to the illustration, then to the text. An accurate technical illustration provides a clear representation of the product which reduces critical repair times and costs. The illustrators at ONEIL work with technical writers and parts catalogers to achieve accuracy and consistency between the visual and narrative stories - whether in a stand-alone document or across many volumes of a manual set.
The inverse is a poor legacy format that doesn’t match what the technician sees right in front them. If the drawing doesn’t match their particular variant, was reused incorrectly, has an illegible callout, or worse - costs begin to rise for your customer and service personnel. We can take a wide range of source materials and use the best tools from our extensive software expertise to produce the visual you require.