Military/DoD
EMS NG Intrusive Diagnostics
In addition to creating paper TMs (Technical Manuals) and ETMs (Electronic Technical Manuals), the EMS NG system contains state-of-the-art intrusive diagnostics, enabling it to produce powerful IETMs where applicable. This interactive support tool is able to communicate with the hardware’s electronically controlled subsystems via multiple supported SAE protocols.
ONEIL has been using the EMS system for about 15 years to create IETMs for a multitude of military vehicles and systems. We have converted the publications for a number of tactical vehicles to EMS NG, and more are being added regularly.
The U.S. Army Electronic Maintenance System (EMS) Interactive Electronic Technical Manual (IETM) and associated vehicle computer displays now have point-to-point wiring and signal tracing within the IETM, which significantly improves operational readiness and reduces the total cost of ownership for U.S. Army tactical and combat war-fighting vehicles.

Real-World Application
The real-world application of EMS NG reduces the No Evidence of Failure (NEOF) and Mean Time To Repair (MTTR) for globally fielded systems. It provides a unique "intrusive diagnostics" design approach that distinguishes it from other classes of IETMs. EMS provides real-time interaction between the system and the user/maintainer by sending and receiving data from embedded sensors and data busses.
The malfunctions and associated repair information are quickly displayed, accelerating the troubleshooting and repair process. Taking maintenance to the next level, EMS NG facilitates maintenance prognostics by collecting maintenance data for transmission to a Predictive Maintenance Module (PMM) through a Global Combat Support System. Additionally, online instructional videos are provided to guide the technician through everything from diagnostic troubleshooting and repair procedures to automated parts ordering.
Your Portable Maintenance Expert
The EMS NG IETM is your portable maintenance expert, containing a comprehensive, easily updated maintenance database. Extensive user testing has proven it effective in the field and at the maintenance depot. The IETM uses a comprehensive authoring environment to populate, manage, integrate, and communicate with vehicle systems and logistics personnel.
EMS NG runs on a Microsoft Windows or Linux OS portable or embedded portable computer with hardware interfaces that connect to the vehicle/aircraft/ship for quick, interactive diagnosis. EMS NG provides the technician with the ability to correctly conduct real-time, comprehensive maintenance at all levels.
- The PC connection to the vehicle allows EMS NG to access the vehicle's electronic built-in test information.
- The data is instantaneously passed to EMS NG for analysis.
- EMS NG begins diagnosing the problem by automatically taking electronic measurements or providing the
technician with measurement instructions. Based on the results, the system determines the next diagnostic step.
- If no fault is detected, the technician can enter a symptom from a master list to begin troubleshooting.
- Once the problem is isolated, EMS NG accurately accesses the appropriate place in the online IETM to begin repair.
- EMS NG guides the technician through repair procedures with text, graphics, audio instruction, and video clips. Required replacement parts are displayed with National Stock Number (NSN) and necessary electronic ordering information.
- A history of tests, adjustments, results, and procedures is automatically recorded.
- EMS NG also can be used off-vehicle to provide training in the field or classroom.
EMS NG significantly improves field operation on systems by providing:
- Rapid Turnaround: reduces time spent seeking and retrieving maintenance information.
- High Quality, Low Price: replaces more expensive processes that are far less effective at diagnosing and solving real-time, unit level maintenance problems.
- Better Performance, Fewer Errors: reduces the need for highly skilled technicians to support the system.
- Reduced No Evidence Of Failure (NEOF) and Mean Time To Repair (MTTR).
- Improved troubleshooting with the built-in EMS knowledge model.
- Replacement for traditional methods of electronic troubleshooting that require significant logistical support.
- Significant reduction in repair and supply costs by improving the probability of finding and fixing the real (rather than the perceived) problem.
- Verification that the repair fixed the problem.
NEW! Watch our new video: A First Look at EMS NG