Consumer/Industrial
Doing Business With ONEIL
Our goal is to make doing business with us easy. Whenever possible, we do the "heavy lifting." Because we are experienced in all areas of documentation and product support, we can design a plan and time line that will meet your needs. We can do as much of the work as possible or as much as you prefer. You can provide draft documentation or finished documentation that is edited and ready to be inserted into the technical format of your choice. You can hand us your product and let us talk to your subject matter expert. We can provide as much or as little support as you desire.
For over 60 years, O’Neil & Associates has successfully produced top-quality, affordable, state-of-the-art technical publications. Of all companies whose core business is technical publications, ONEIL is one of the largest. Yet we remain one of the most flexible and responsive suppliers in the industry. We continue to lead the field in publications technology and delivery systems. Our ongoing investment in technology programs will allow us to serve our clients well into the future.
Consider Outsourcing Your Documentation
ONEIL offers the following advantages for your product support documentation:
- You’ll have access to a wealth of publication expertise and up to date industry knowledge
- You’ll immediately multiply your productivity: we have a large staff of writers, editors, illustrators, and other documentation specialists
- You can focus on your job, knowing that your outsourced work is in the hands of reliable experts: all of our writers work in SGML/XML every day
- You'll get the efficiency of modern software tools: we continuously invest in the latest illustration tools and have extensive experience manipulating 3D engineering models
- You can rely on professional, secure communication: we maintain a fast and secure connection to the internet (10 T-1 lines)
- You’ll always receive the highest-quality materials: we are ISO 9001:2008 certified and have a Six Sigma Black Belt on staff
- Your customers will get the accurate, usable support information that they truly need: we have the flexibility and drive to satisfy you and your customers