Technical Writing
It's a good combination: hands-on experience and communication excellence. It's what successfully produces millions of words and thousands of pages by our seasoned writers each year. O'Neil's technical writers offer you the proven ability to turn complex subjects into easily understood instructions for users with varied skill levels and educational backgrounds.
Whatever your needs–new publications and updates for installation instructions, operator's manuals, troubleshooting guides, a variety of maintenance manuals, system schematic manuals, maintenance requirement cards, service bulletins, and training manuals–O'Neil's writers are skilled at developing accurate, detailed, and thoroughly researched information to support your products.
We wouldn't dream of limiting our writers to just a cushy seat in front of a keyboard–they get their hands on the equipment. They perform the procedures themselves. They learn how these systems work from the inside out. That translates into better communication materials.
From our early days of documenting machine tools to our current user manuals on the Web, our technical writers handle a lot of diversity. We have over 50 technical writers in our full-time staff. The technical writers have diverse backgrounds and areas of expertise. They are all seasoned communicators with proven ability to convey complex subjects into easily understood instructions for users of all skill levels and educational backgrounds.
We author software documentation and hardware documentation. And, when we say hardware, we mean hardware – trains and boats and planes. We also document trucks and construction equipment, engine generator sets and power distribution systems, heavy machinery, factory automation, film processing equipment, printing presses, industrial instrumentation, and medical equipment. We even documented an entire factory being built in a third-world country.
From commercial to military requirements, O'Neil writers are constantly exposed to the most advanced mechanical, electromechanical, hydraulic, and electronic systems and computer software in existence. They can quickly adapt to the customer's content and format specifications. Individual projects range from a few pages to thousands of pages.
By continually updating both hardware and software skills and by mastering the latest state-of-the-art equipment, O'Neil personnel are able to anticipate client requirements. New avenues of technology are constantly researched to achieve a higher degree of success. O'Neil's goal is to produce and deliver "World-Class" documentation–on time and in a cost-effective manner.